The digital brain of your company.
Sera lives in Slack. It learns from what your teams already know: decisions, fixes, workarounds. It answers where work happens, with sources, and it acts: the ticket is opened, the review is posted. Not another tool: the center of all your knowledge, finally reachable by everyone.
Your knowledge was always there. It just needed Sera.
Every answer is already written. It's just buried in threads.
Your teams solve, decide and debug every single day. The answers are written down, scattered across Slack, Confluence, Jira, Notion, GitHub and GitLab. None of it indexed. None of it findable.
staging is down again — third time this month. anyone remember how we fixed it in June?
yeah — disable the cache warmer, restart with --no-queue-drain. took us two weeks to find that.
a normal tuesday thread — the fix lives in it. so does everything else.
Reads. Answers. Acts.
The tools you already run.
Sera reads Slack channels, Confluence, Jira, Notion, GitHub and GitLab, auto-authorized within each person's permissions. Nothing to adopt, nothing to retype, no new app to open.
In the thread, with sources.
Ask in the thread, tag it, or just ask. Sera answers with the steps, the why and the sources — the moment you're blocked, not after a search.
The ticket is opened.
Sera acts on the thread: opens the Jira ticket, posts the MR review, finds the owner who fixed this before. From thread to ticket in seconds.
can someone explain why we killed the self-serve trial in 2024?
short version: support cost per trial was 3× paid, and activation dropped the same quarter. the pricing council decided it on mar 14 — the full thread, both postmortems and the offsite notes are below.
/sera open a jira ticket for this bug
ticket SERA-142 opened, tagged @maya: she owns the auth service (14 of the last 20 related fixes).
The code stayed.The why didn't.
Every expert who leaves takes context with them. Sera keeps it — the fix, the reason, the thread where it was earned.
Raw AI is table stakes.Shared knowledge is the moat.
Any team can call a model. Almost none have a machine that knows what their company has already learned.
Not another tool.One brain.
Nobody changes their workflow. Sera reads the tools you already run and answers where you already live.
Every answer makesthe next one better.
Resolved answers become the playbook. The playbook answers the next question. The company gets faster as it grows.
It doesn't stop at answers.It forecasts what's next.
Customer needs, predicted from what the company has already learned. The brain doesn't just recall the past — it anticipates the next question.
In production. A few teams this quarter.
Sera is running in design partner environments today. We work small and close: the product, direct access to the team, and terms that reflect how early we are.
Thank you.
We read every request ourselves. Expect a reply within two business days.